Lithtex Printing Solutions

Give a Digital Smile That Shines

You’ve heard time and time again that your organization should be interacting on Facebook and Twitter, and even posting regularly on your blog. If you are, you’re heading in the right direction.

But what do you do when you receive a negative comment on one of these outlets?

Embrace It
It doesn’t do you any good to delete every negative comment you receive on your social media outlets. If you do, you’re not being transparent—and that can hurt you in the long run. Keep the posts, and be aware of what you can do next.

Comment Back
It might be a customer who’s having issues with a product or service you provide, or someone who hates the world and is bringing you down with them—but it’s important that you leave a comment in return.

You need to remember that customer service isn’t just for your team on the phones. With the rise of technology, and how much time people spend on the internet, providing good customer service online is key.

Play Nice
These commenters might be taking you down with them, but when you kill them with kindness—you’re the good guy. Having that digital smile on doesn’t necessarily mean you should admit you’re wrong in any circumstance, but being helpful addressing needs and possible mistakes will show that you’re reliable.

Don’t take social media for granted. It’s a great way to extend that amazing customer service you tout. When you get those negative comments on your pages, don’t back down. Be transparent, helpful and get a conversation going. Sometimes even your biggest fans will jump in and help you by making good comments against the negative feedback.

Welcome to Lithtex Printing!

The art of printing is not in the press. Or fancy die cuts, or bindery, either. Instead, it’s using printing to make business happen. At Lithtex, printing is about more than just ink and paper - it’s about creating business solutions, and getting results.

Lithtex Printing Solutions was founded in 1973 in Beaverton, Oregon by Les Davis. Originally established as a quick-print shop, we quickly became known as a leading local resource for the fast-turnaround printing needs of local businesses.

Over the years our reputation for top-notch work grew, so did the company. As other printers struggled to compete in a changing marketplace, We acquired more equipment, employees and clients, to become among the largest local printing companies.

Lithtex has always been committed to keeping up with the latest printing technology. As the local business climate changed in the late 1990’s, client budgets tightened, demand for return on investment rose, and technology quickly advanced. Foreseeing a change in the printing needs of businesses large and small, Lithtex evolved by adding digital equipment to its extensive offset printing capabilities to support the emerging need for short-run quality printing—thereby establishing itself as the business-solution driven printing company.

In 2001, we expanded operations and built a 50,000 square foot state-of-the-art printing facility. Today, that facility is Lithtex’s headquarters for developing business solutions for its clients.

In 2010 we were rewarded Hillsboro's "Business of the Year" by the Hillsboro Chamber of Commerce. a recognition that we are extremely proud of.

Today, Lithtex continues to be a recognized leader of solution-oriented printing.

Enjoy your visit!

Check Out Our New Press!

Besides the many standard printing services we provide, we can also fulfill your promotional product needs as well.



Lithtex Printing Solutions
6770 NW Century Blvd Hillsboro, OR 97124
Main (503) 641-5367
info@lithtex.com info@lithtex.com