6770 NW Century Blvd Hillsboro, OR 97124
6770 NW Century Blvd Hillsboro, OR 97124

Powerful Print Solutions

Pristine offset printing, and quick turn-around digital printing ensures your project looks good and arrives on time – even under the tightest deadlines.
Powerful Web portal Solutions

Combine personalization, innovative ordering, integrated marketing, with customizable 24-hour / world-wide ordering access right from your desktop! Now connecting users and assisting in managing brand assets is just a click away!
Powerful Project Management

We will manage complex projects from direct mail, content data management, mailing lists, variable assembly, packaging and delivery. We do it all!
Powerful and Effective Direct Mail

We will print, fold, bind and mail. Being a qualified supplier to the US Postal Service, we will connect your marketing with your customer list. These are complex tasks we do to take the worry off of you.
Powerful branding through Self Promotion

We can apply your brand to all kinds of surfaces. From t-shirts and jackets to vehicles, pens, frisbees, cups and.. well, pretty much anything. We do much more than just apply ink to paper.
Powerful On Demand Fulfillment

We can reduce your overhead, track your items and maintain a tight inventory. Whatever time or day, we can process your orders with our automated online ordering, allowing you to meet your client’s and dealer’s expectations.
Powerful Packaging

The world is 3-D. And we have the technology to design, construct, die-cut and deliver a full range of packages created to your exact specifications in all kinds of materials.
Powerfully Easy

Our tech savvy and obsession over print never gets in the way of our most important business practices: being honest, doing the right thing and being approachable and accommodating. Being friendly, knowledgeable professionals has always been key to keeping our customers happy.

Come visit. Take the tour. We’d love to have the opportunity to show you just how powerful a printing partner can be.

  • Stacy Henderson, President, Kmotion, Inc.
    Stacy Henderson, President, Kmotion, Inc.

    Having worked with Lithtex for several years, we rely heavily on their expertise and proactive problem solving. We have worked with multiple printers and print reps, and always feel confident using Lithtex as our go-to, as their knowledge and expertise are clearly superior in a very competitive industry.

Keeping Them Hooked: Customer Retention Strategies

In your marketing endeavors, so much time and energy is spent luring customers to your business. But all of your hard work in captivating customers is wasted if you can’t keep them after you’ve snagged them once. That’s why customer retention is a vital aspect of your company’s marketing strategy that can often be overlooked. Focus on some of these aspects of marketing to boost your customer retention numbers.

Promote Loyalty
Customers like to know that if they choose your business, you’ll give them better service than another provider. That’s why you should consider a promotion for loyal customers. If they feel that you’ll be there for them in the long run, customers will be more likely to stick with you. Design a loyalty program for returning customers and get the word out there to entice them back. Referral programs are another nice option to have previous customers earn benefits while bringing in new business.

Leave Your Mark
A surefire way to keep customers coming back to you is to leave a lasting impression the first time they do business with you. Send a thank you and with it a satisfaction survey to see what customers liked or didn’t like about their experience, as well as what drew them to your business in the first place. This will enable you to know what areas need improvement and what areas in which the company flourishes. Analyze the results to better inform you of how to retain customers in the future.

Communication is Key
It is easy to forget about something if we don’t have reminders these days. Question your customers to find out what the best option would be to get in touch with them for future business. Then set up a plan so that you actually keep in touch with them. Whether it means a phone call, direct mail, email or even a text message campaign, your customers will be reminded of the service they received the first time and want to come back for more.

Make them Feel Wanted
Don’t be afraid to find out how you can get an edge over your competitors. Explore how other marketers are able to keep a hold on the customers they’ve gained. Figure out what you can do to make a better offer than your competitors. It doesn’t hurt to send customers discount coupons or small gifts to have them thinking of you for no reason other than you appreciated their business. It doesn’t matter if you give your customers something as small as a pen. They’ll use that pen with your name on it and be reminded of the business they did with you.

Advertise, Advertise, Advertise
Chances are you’ve already been asking customers what marketing materials have been bringing them to your company. If so, a simple solution to customer retention is to continue advertising for your company with the medium that has worked in the past. If customers found you the first time, they’ll be looking in the same places and continually be reminded of the great service your business has already provided them.