6770 NE Century Blvd Hillsboro, OR 97124
Main (503) 641-5367
Contact Us
6770 NE Century Blvd Hillsboro, OR 97124
Main (503) 641-5367
Contact Us
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  Powerful Print Solutions
Pristine offset printing, and quick turn-around digital printing ensures your project looks good and arrives on time – even under the tightest deadlines.
  Powerful Web portal Solutions
Combine personalization, innovative ordering, integrated marketing, with customizable 24-hour / world-wide ordering access right from your desktop! Now connecting users and assisting in managing brand assets is just a click away!
  Powerful Project Management
We will manage complex projects from direct mail, content data management, mailing lists, variable assembly, packaging and delivery. We do it all!
  Powerful and Effective Direct Mail
We will print, fold, bind and mail. Being a qualified supplier to the US Postal Service, we will connect your marketing with your customer list. These are complex tasks we do to take the worry off of you.
  Powerful branding through Self Promotion
We can apply your brand to all kinds of surfaces. From t-shirts and jackets to vehicles, pens, frisbees, cups and.. well, pretty much anything. We do much more than just apply ink to paper.
  Powerful On Demand Fulfillment
We can reduce your overhead, track your items and maintain a tight inventory. Whatever time or day, we can process your orders with our automated online ordering, allowing you to meet your client’s and dealer’s expectations.
  Powerful Packaging
The world is 3-D. And we have the technology to design, construct, die-cut and deliver a full range of packages created to your exact specifications in all kinds of materials.
  Powerfully Easy
Our tech savvy and obsession over print never gets in the way of our most important business practices: being honest, doing the right thing and being approachable and accommodating. Being friendly, knowledgeable professionals has always been key to keeping our customers happy.
Come visit. Take the tour. We’d love to have the opportunity to show you just how powerful a printing partner can be.

OUR FEATURED PRODUCTS

  • Claim space for your brand in every recipient's office or home. With branded gifts and giveaway items, a simple mug or hat can make a big, lasting impression.

  • A big area calls for a big statement. And that's exactly what we deliver with every banner we print.

  • With professional design and printing, our brochures are sure to sell. From the big idea to the small details, our team has years of experience to get the job done.

  • Your business card is a direct reflection of your company. Don't settle for plain paper and dull designs when we can create cards that will leave a lasting impression.

  • Creating business forms can be a hassle—so why not let us handle it for you? We'll help you boost your brand's image with professionally designed business forms, purchase orders, invoices and more.

  • One of your most important selling tools may be a professionally printed catalog. We'll help you showcase your products in the best way possible with a high-quality catalog you'll be proud to distribute.

  • Annual reports are a direct reflection of your company. Be sure yours say "professional" and "trustworthy." We'll deliver exactly what your business needs to make the right impression at the right time.

  • Have an important event coming up? Be sure your invitations reflect that. Let us create beautiful, eye-catching invitations for your baby shower, engagement party, wedding, anniversary party and more.

  • It's about more than staying in touch; it's about staying on top. With bold designs and vivid color, we'll help you create great newsletters to make an instant impression.

  • Stacy Henderson, President, Kmotion, Inc.
    Stacy Henderson, President, Kmotion, Inc.

    Having worked with Lithtex for several years, we rely heavily on their expertise and proactive problem solving. We have worked with multiple printers and print reps, and always feel confident using Lithtex as our go-to, as their knowledge and expertise are clearly superior in a very competitive industry.

The Significance of Social Media and Customer Feedback (Good or Bad)

It’s probably safe to say you’ve already heard what we’re about to tell you. But it’s important enough that a reminder won’t hurt.

Happy customers are valuable ones, and loyal happy customers are even more so. Unhappy customers, on the contrary, are worse than worthless. Disgruntled clients can precipitate a major dip in your balance sheet.

Especially now that most consumers are connected to social media on at least one channel, it’s important that you respond strategically to their feedback.

Why You Need to Socialize
Don’t think of your business as at-risk upon joining the social media sphere. In fact, openness to customer feedback on Facebook, Twitter or wherever you make your mark will ultimately help you. Here’s why.

Customers want to interact with you on social media—or at least, they want the option to interact. In fact, they even expect it. Nowadays businesses without social media accounts look suspicious.

Think Twice Before Deleting
Some businesses, especially small ones, are ravenous for social media content. Any attention is good attention. And there’s some truth to that. Even negative comments are of value when you respond to them appropriately.

When customers complain about your products or customer service on Facebook or Twitter, let them have their say. You may be pleasantly surprised to find loyal customers defending you. That’s all the more reason to let whiny, obnoxious or unfair feedback stay on your page.

Sales Side Effects
Happy customers that respond to unhappy ones will always be ideal. But until you’ve built up a band of happy–go-lucky social media followers always at the ready to go to battle for you, responding to negative feedback yourself will have to suffice.

The rules of responding to complaints on social media are the same as they are in person. Hear out whoever is so upset with you. Read their comments with an open mind to understand where they’re coming from.

After reviewing the complaint—and quickly looking into the situation as necessary—respond right away. While not having a social media presence will look suspicious, taking ages to update that presence will look inauthentic. Calm unhappy customers, stat.

Handle negative feedback on social media well and it could turn into a positive. Clients and prospects may be impressed by your understanding response, which of course could make your sales outlook even brighter.

Keep an eye on your business’s social media properties so that you can turn every bad customer experience into a sales opportunity.